KSB SE & Co. KGaA: Pumps—Valves—Service

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Material Masters and BOMs with ⁴PEP Material Master Management

KSB is one of the world’s leading providers of pumps and valves. KSB combines innovative technology and excellent service to achieve intelligent solutions. With this approach in mind, KSB employees are close to customers on all continents, providing them with pumps and valves for almost all applications involving the transportation of fluids. A comprehensive range of services rounds off this customer-focused portfolio. KSB fulfills global requirements regarding the management of material masters and BOMs using 4PEP Material Master Management from ILC.

Customer Quote

Referenz KSB

“Thanks to 4PEP Material Master Management, we can efficiently manage our international material master maintenance processes and ensure high-quality master data.”

Thomas Tetzlaff, Head of product data and standardization, KSB SE & Co. KGaA


  • name: KSB SE & Co. KGaA
  • location: Frankenthal (HQ), additional production plants, sales and marketing companies in over 100 countries
  • industry: Machinery and Plant Engineering
  • products: pumps, valves, services
  • revenue: 2.143 bn EUR (2020)
  • employees: >15,000
  • www.ksb.com

Initial situation and challenge

  • master data management based on Lotus Notes
  • retirement of the Lotus Notes system was imminent
  • no integration in SAP and therefore no availability of additional SAP objects
  • a lot of work done by hand caused by the typing of the requirements into the Notes’ database and the subsequent copying into SAP


  • workflow-supported master data creation
  • maintenance using an interface similar to Excel
  • preset of many attributes through initially defined values
  • automated determination of departments and persons involved in the process

Customer benefits

  • increased master data quality through targeted integration of all involved departments
  • transparency in the creation of the material
  • quicker release of master data for subsequent processes
  • less maintenance required due to standardized default values

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