CLAAS – Inspired by the best.
Generational change in Engineering Change Management
CLAAS is a long-established, family-run company that has been shaping the future of agriculture since 1913. As the European market leader for combine harvesters and a global pioneer in self-propelled forage harvesters, CLAAS offers a wide range of high-quality agricultural technology – from tractors and balers to smart IT solutions for modern farming. With ⁴PEP Engineering Change Management and the ⁴PEP Process Engine, CLAAS harmonizes and automates its change processes, significantly increasing efficiency, transparency, and flexibility.
Customer Quote
“Our close collaboration with ILC has been instrumental in helping us master the complexity of our processes. With ⁴PEP, we have been able to manage product variants transparently, harmonize processes, and thus significantly increase efficiency and flexibility in our change management processes.”
Maya Knaup, SAP PLM Application Consultant & Developer
Company
- CLAAS GmbH & Co. KGaA
- locations: Harsewinkel (Germany) and 37 locations in 21 countries
- industry: agricultural engineering
- products: agricultural machinery
- revenue: €5.0 billion (2024)
- employees: 11,905 (2024)
- www.claas.com
Challenges
- introduction of a global matrix organization with international teams
- increased complexity due to modular products and integration of digital functions
- inefficient processes and high maintenance costs with the previous ECRM 3.x solution
- need to foster readiness for change and user acceptance for new systems
Highlights & Customer benefits
- automated process reduces potential errors and saves time
- streamlined and harmonized processes
- increased user accessibility with Fiori app
- improved data management and clear process management
- more flexible and dynamic team management capabilities
- greater transparency through process loops and reporting
- direct linkage between change requests, projects, and PLM data
- cost reduction, enhanced efficiency and improved flexibility in process related decision making
