Formulate change inquiry
Thomas fills out the service request form and submits it to initate the changes.
Targets:
Describe the problem clearly, add an explanatory document, and provide an initial classification (urgency, project assignment).
Outputs:
Change inquiry
Product Manager
Value Drivers
Shorter processing times
thanks to standardized workflows, automated tasks and interactive forms
Compliance & auditability
versioned process templates, controlled approvals, digital signatures and change reports as PDF files
Evaluate change request
Sophie adds affected objects (e. g. SAP materials) to the change request. She can also maintain the team and other relevant data.
To manage the change in a structured way, he can create and start a process instance based on an existing process model.
Targets:
Evaluated change request as a “container” for change scope, affected objects, teams, and budget.
Outputs:
Change request with workflow, initial tasks and checklists.
Product Manager
Change Manager
Value Drivers
Shorter processing times
thanks to standardized workflows, automated tasks and interactive forms
Higher transparency
thanks to a consolidated change scope including affected items, BOMs, plants, stocks, costs, etc.
Keep track of cross-organizational changes
all domains (engineering, plants, logistics) integrated in one overall scenario, including role-based assignment (teams/roles)
Flexibility for complex and distributed changes
thanks to ad-hoc customizable workflows (including ongoing processes) with definition of teams
Perform technical analysis
Daniel runs a where-used analysis for the component he added earlier. Based on the results, he can add relevant materials, BOMs, and BOM positions that use the component to the change.
Targets:
Full impact analysis of parts, assemblies, finished products, documents, routings, etc.
Outputs:
Complete change scope, risks, options/alternatives, implementation plan
Product Manager
Lead Engineer
Value Drivers
Higher transparency
thanks to a consolidated change scope including affected items, BOMs, plants, stocks, costs, etc.
Better decision-making basis and traceability
with integrated impact analyses (also cross-plant) and snapshots – no unexpected surprises during implementation
Keep track of cross-organizational changes
all domains (engineering, plants, logistics) integrated in one overall scenario, including role-based assignment (teams/roles)
Evaluate and approve change request
Sophie creates a calculation for the change. She adds data to it, including the calculation type, cost elements, planned costs, and the plants involved.
Once Emily has completed the review and everything is in order, she can confirm her task within the change management process and finalize the task with a digital signature.
Targets:
Decision on change implementation (go/no-go), budget, scheduling, and approval criteria.
Outputs:
Released and signed ECR, Start of ECO, Release Plan
Product Manager
Change Manager
QM/Regulatory Affairs Manager
Value Drivers
Higher transparency
thanks to a consolidated change scope including affected items, BOMs, plants, stocks, costs, etc.
Focus on cost control and KPIs
thanks to flexible integrated calculation (planned vs. actual costs) and KPI dashboards with drilldown, change costs aree available to make economic decisions regarding alternatives, run-in/run-out, and implementation.
Compliance & auditability
versioned process templates, controlled approvals, digital signatures and change reports as PDF files
Implement engineering change
Simon implements the change to engineering objects. Daniel checks the results for the objects changed in the affected product structure.
Targets:
Modify E-BOMs and engineering objects, update documents and drawings, and highlight changes using redlining.
Outputs:
Approved engineering changes, defined effective date (SAP Change Master)
Product Manager
Lead Engineer
Mechanical Engineer
Value Drivers
Higher transparency
thanks to a consolidated change scope including affected items, BOMs, plants, stocks, costs, etc.
Clarity in product structure changes
through BOM redlining and multi-level overview you can see exactly which changes have been made to the structure
Keep track of cross-organizational changes
all domains (engineering, plants, logistics) integrated in one overall scenario, including role-based assignment (teams/roles)
Flexibility for complex and distributed changes
thanks to ad-hoc customizable workflows (including ongoing processes) with definition of teams
Implement change in manfufacturing and logistics
Ryan implements the change results to the affected plants. Clara reviews the requirements and stock levels for the affected materials. They she decides what to do with the existing stock.
Based on this decision, Ethan creates a change implementation directly from the change request. Here ad-hoc tasks can be created e. g. to change affected manufacturing orders.
Targets:
Implementation of change in plants and logistics: orders, purchase orders, stock, run-in/run-out, plant-specific tasks and workflows.
Outputs:
The change has been implemented in production and logistics.
Production Planner
Purchaser/ Supply Chain
MRP Controller
Value Drivers
Higher transparency
thanks to a consolidated change scope including affected items, BOMs, plants, stocks, costs, etc.
Reliability in operational implementation for manufacturing and logistic
execution control for plant-specific objects (M-BOM, routing) and transactional data in SAP (manufacturing orders, sales orders)
Keep track of cross-organizational changes
all domains (engineering, plants, logistics) integrated in one overall scenario, including role-based assignment (teams/roles)
Flexibility for complex and distributed changes
thanks to ad-hoc customizable workflows (including ongoing processes) with definition of teams
Finalize change and analyze KPIs
Sophie and Emily analyse the KPIs in the Overview Engineering Change Management app. They can use filters to organize the data and peform a drill-down.
Targets:
Formally complete the change implementation, generate a report, analyze KPIs, and identify lessons learned.
Outputs:
Completed change process, audit trail, key performance indicators
Success Stories
Change Manager
QM/Regulatory Affairs Manager
Value Drivers
Higher transparency
thanks to a consolidated change scope including affected items, BOMs, plants, stocks, costs, etc.
Focus on cost control and KPIs
thanks to flexible integrated calculation (planned vs. actual costs) and KPI dashboards with drilldown, change costs aree available to make economic decisions regarding alternatives, run-in/run-out, and implementation.
Compliance & auditability
versioned process templates, controlled approvals, digital signatures and change reports as PDF files
